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Dear valued HUB SmartCoverage client: Unfortunately, due to the COVID-19 emergency causing extremely high traffic volume on the national phone system, wait times may be longer than usual. Should you get a message that the line is not in service, know that we remain open and ready to serve you. We recommend that you register for online self serve to submit your request. You may also try calling again. Either way, we’ll take care of you!

Your guide to help during COVID-19

By HUB SmartCoverage Team on April 29th, 2020

Millions of Canadians face loss of income because of COVID-19. At HUB, we want you to know you are not alone.

Here’s highlights of some of the federal resources available, and changes continue to be announced as the crisis continues. Visit COVID-19 Support for Individuals/Families for the latest updates on:

  • Canada Child Benefit – An extra $300 per child for 2019-20. Payments in May. Don’t apply if you already receive it.
  • Special Goods and Services Tax Credit– Lower-income families can receive $400 (single) and $600 (couples). Payment automatic if eligible.
  • Extended Tax Return Deadlines – Filing extended to June 1. If taxes due, payments/penalties deferred until Aug. 31.
  • Mortgage support: Lenders can defer up to six monthly payments (interest and principle) for impacted borrowers. Consult your bank's dedicated COVID-19 page
  • Canadian Emergency Response Benefit– Pays $2,000 per month for those who have lost income, including contract work. Apply unless you already have for EI.
  • Employment Insurance–Supports individuals who lose jobs through no fault of their own, but can’t find work. Visit here for details.
  • Students– Suspends payments/interest of Canada Student Loans and Canada Apprenticeship Loans until Sept. 20, 2020. The Canadian Emergency Student Benefit provides $1,250 per month to eligible students or $1,750 to students with dependents or disabilities from May to August 2020.
  • Seniors –Registered Retirement Income Fund minimum withdrawals reduced by 25 percent in 2020. Personal outreach/delivery support services available. Find your local organization.
  • Mental healthWellness Together Canada offers online resources, tools, apps, and connections to trained volunteers/mental health professionals. Not a crisis service.

Provinces, too, offer help with basic needs, utility bill and rental changes, seniors’ services and mental health. Learn more about assistance in Alberta, British Columbia, Manitoba, Ontario, Quebec and Saskatchewan.

The federal government is also offering assistance for businesses and various sectors of the economy, including agriculture, tourism, energy, charities and others.

The main thing is to reach out if you need help and to stay safe!

READ MORE: COVID-19 and your insurance

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