What is the most stressful part of the airport experience?

By HUB SmartCoverage Team on October 1st, 2019

Travelling with carry-on only is a simple way to save money as more and more airlines add additional fees to check a bag – but it also might be a good way to skip the most stressful part of the airport experience: baggage claim.

A survey of 1720 people by Priority Pass found that 49% of people find baggage claim stressful, the highest-ranking of any airport activity. However, it was closely followed by passing through security and waiting for a transfer, which saw 47% of people say they are stressful.

Read more: Is baggage collection the most stressful part of the airport experience?

When it comes to the biggest worry people have about travelling through the airport, the top one happens before they even get there. About 63% of respondents fret about getting stuck in traffic on their way to the airport, followed by having their luggage lost at 61%. The other standard fears are worrying about misplacing your passport or missing boarding at 57%.

But how realistic are these fears? Well, about 6% of respondents say they have forgotten their passport. Perhaps surprisingly, it’s business travelers who are most likely to forget their passport, with 16% having left theirs behind. Another mistake travelers make is overpacking their bags, with 19% admitting they’ve been over the weight limit in the past. Maybe one more reason to pack a carry-on.

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